Hayley Marjoram—Senior Product Designer

Senior Product Designer @ Tines →

I'm Hayley—a Senior
Product Designer, based in Dublin.

Over the last few years I've worked on a diverse range of products and problem spaces—from customer support helpdesks & conversational design to food and goods delivery apps. Currently working at Tines, a secure workflow builder.

Say hello 👋

hello@hayley-marjoram.com

Senior Product Designer @ Tines →

I'm Hayley—a Senior Product Designer, based in Dublin.

Say hello 👋

hello@hayley-marjoram.com

iOS & Android

Customer to Courier Chat

A project carried out at Wolt, a european food delivery platform. Designing a peer to peer communication system that allows Wolt customers to communicate with their courier during order delivery.

*Access code required; see resumé.
Read case study

Web Application & SDK

eDesk Talk

A native voice solution for the eDesk customer support experience.

Read case study

Design System

A scalable, central component & behaviour library for a support help desk platform.

Read case study

Testimonials

Hayley is one of the most capable designers I've ever worked with, she thinks deeply about, and continuously strove to understand more of, the core jobs to be done by our customers.

What I loved about working with Hayley is that she'd take that a loosely defined problem statement, work with colleagues and customers to converge on something impactful and delightful and, because of her deep understanding of the space, has anticipated the future adjacent problems and solutions in her solutions

Darren Heaphy, VP of Product @ eDesk

Hayley is a fantastic Designer and colleague. I was lucky enough to work alongside her at eDesk where she designed some of the company's most strategic Product initiatives.

Firstly, Hayley is extremely adaptable. She is capable of switching between building a quick POC for a stakeholder to working with engineers to translate complex systems into seamless user experiences. After that, she'll have no problem lending a hand with the creation of graphics for marketing content or leading a user interview. Her skills as a Designer and a Creative more generally, are never ending!

Beyond her skills, Hayley is super easy to work with. She is the voice of reason in any meeting, always centring the discussion back around the customer/user and the job to be done. There isn't an ounce of ego with Hayley - she will always collaborate with you on her designs, asking for feedback early and often. She really is the dream partner in crime for any Product Manager or Team Lead.

Erica O'Shaughnessy, Product Growth Manager @ eDesk

I collaborated on many projects with Hayley in the two years we worked together, and I can't recommend her more highly. Hayley has had an enormously positive impact on eDesk. She radically improved the entire UI in the product that lead to easier onboarding, and a much better daily experience for our users. She was also well liked by all the team, and clearly smart and hard working.

We worked on many complicated integrations, and Hayley always quickly understood the concepts and often dug into the API documentation to grasp the technical restrictions before coming up with the ideal flow. Hayley doesn't just keep things to a high level, she jumps into the problem and really deeply understands it, before presenting well considered solutions.

In general, Hayley's approach to problem solving is spot on, she's keeps the customer front of mind, and always remains open minded to new data and technical restrictions to produce excellent solutions for our customers.

I see Hayley as the perfect combination of low ego and great talent that makes her a fantastic colleague to work with.

Evan de Vere Hunt, Senior Product Manager @ eDesk